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Apply for a Security Token via Internet Banking

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  1. Visit www.macquariecu.com.au
  2. Log into Internet Banking, with your Member NumberAccess Code and Text Image Test.
  3. Select the Other tab of Internet Banking and click on Security Options
  4. Click on Request  to apply for a token
  5. Select Delivery Method. This step applies to hardware Security Token Devices, if you are going to download the Symantec VIP Access App select the In Branch option to proceed.
  6. Click on Request at the bottom to continue.
  7. Confirm your request by entering your Member Number, Date of Birth and clicking the OK button.
  8. Click the Finish button to complete. 
  9. Once your request has been completed, logout of Internet Banking. 
  10. Macquarie Credit Union will be notified of your request and will issue your account with a token.
  11. Once issued, you will need to Activate your Security Token using your Internet Banking login.