Changes have been made to our Term Deposit, Savings Account and Transaction Account interest rates.
These will be effective as of Monday 7th September 2020. Please refer to our Interest rates schedule for further details
As the COVID-19 pandemic continues to evolve with cases growing in Victoria and parts of New South Wales, we would like to re-assure our members that our branch remains open for business.
A number COVID-19 safe initiatives have been implemented in branch for continuation of business ‘as normal’ throughout the pandemic.
For employee, member and community safety, we have restricted our branch to a limit of 4 visitors. We also require that the recommended 1.5 metre social distancing standard is adhered to at all times.
Hand sanitiser is available for visitors upon entry and the use of face masks is supported and encouraged.
We have installed additional Perspex screens on the counter and we adhere to a regimented branch cleaning process.
The Credit Union is prepared and will continue to adjust our plans for business continuity as the situation evolves.
We would like to thank our members who are utilising our remote services for their banking.
Our team is available to assist members set up internet/ mobile banking, phone banking, debit card and credit card facilities, if you would like access to any of these remote services.
Our products and services are available ‘as normal’ and our experienced team is here to help. Simply enquire on our website, or call 1300 885 480 for an appointment.
All visitors to the branch will be asked to complete a short COVID-19 declaration.
If you are unwell, have recently travelled from Victoria or another COVID-19 hotspot, returned from overseas or suspect you may have come into contact with COVID-19, please DO NOT visit our branch in person. Please respect the safety of our staff, members and community.
A reminder to all members: If you experience any financial difficulties relating to the unfolding situation or not, please do not hesitate to contact us.
For more information email firstname.lastname@example.org or call 1300 885 480.
Rebate scams try to convince you that you are entitled to a rebate or reimbursement from the government, a bank or a trusted organisation.
They often impersonate well known organisations in an attempt to access your information and bank details. They sometimes request you complete steps to be able to receive a payment into your account.
Be cautious regarding any communications received from trusted or well known payment organisations such as, PayPal, Eftpos, MasterCard, Visa, BPAY etc.
If you receive any communications about a rebate, UNDER NO CIRCUMSTANCES should you give out your bank account or credit card details. If an unexpected payment or repayment appears out of the blue, protect yourself by assuming it is not true.
If you are phoned about a payment, one measure of validation you can use to protect yourself is to request a number from whoever is calling you, to be able to call them back. Most reputable companies will not give out direct lines. Do not ring the number back directly.
This method is to give you time to really think about it and determine whether it is legitimate by conducting diligent validation checks with the real organisation. Do not click on any links received. Google the organisation instead and compare published contact details.
Click below to learn more about Rebate Scams
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